Robotic Solutions
On-demand | Annual & Recurring Contracts | Customized to Your Needs
Support Services
We offer services to maintain and improve your automated robotic systems
Repair and Maintenance
- Warranty and post-warranty part replacement and system repairs
- Preventative maintenance services, including single and multi-year service agreements.
- System mechanical, electrical and logical diagnostics
- System state and program back-up and restore
Every new TW Automation robotic system includes post-delivery technical support and warranty service. Call 316.283.7626 for our service and support representatives.
Update and Upgrade
Project management, support, reprogramming and turn-key services for modifying, repurposing and relocating robotic systems.
- Process and robotic system gap (desired v. actual v future state) analysis
- Time/motion studies and business case development / support
- Design, engineer, install, configure and test revised / repurposed cell
System Programming
Help desk technical support
- Review and revise existing code for flaws and improved performance
- Contract programming (new job creation, existing job touch-up)
- Offline programming (If system is configured to support offline programming.)
Every new TW Automation robotic system is fully configured, tested and ready for job-specific program uploads and new job creation. We offer the option of adding contract job programming time blocks.
Training
- Training classroom and hands-on workshops
- Customized training classroom and hands-on workshops
- Training in conjunction with revised and repurposed cells
System Safety
- Structured analysis using your safety policy / plan standards
- ANSI/RIA audit and scorecard
- System repair and maintenance
- System update and upgrade with cell revision and repurpose
Every new TW Automation robotic system is designed, engineered and delivered with a complete, fully compliant and integrated safety system.
